FAQ

General
Q1. How do I find out what are the margin requirements for the contracts I wish to trade?
Please approach our Marketing Desk during operating hours for a detailed margin list of the contracts. You may also contact the Marketing Desk at (62 21) 5790 6525 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for the margin requirements.
Q2. What are the operating hours of Phillip Futures?
Phillip Futures operates from Monday to Friday, 9.00 am to 6.00 pm. However, our Dealing Desk provides 24-hour broking, execution and clearing services to all our clients, even on public holidays.
Q3. I am new to Futures, how I can get started?
You may register for one of our free education services below:
You may also call our Marketing Desk at (021) 5790 6525 or email This email address is being protected from spambots. You need JavaScript enabled to view it. if you have further queries.
Q4. After receiving a margin call, my position goes in my favour, do I still need to top up?
If the market movement is in the favour of client and it covers the margin call amount at day end, client need not top up funds (as the account will not appear on the margin call list). However if the movement is only intraday, client will still need to top up funds.